Contact Sweeps – Get in Touch With Our Team

Got a question about one of our reviews, spotted something that needs updating, or just want to share your experience with a sweepstakes casino? We'd like to hear from you. The Sweeps team is made up of researchers and writers who cover the US sweepstakes casino space, and reader input genuinely helps us keep things accurate and useful.

How to Reach Us

The easiest way to get in touch is by email. You can reach us at [email protected]. We review all messages and aim to respond within 48 hours on business days. If your query is time-sensitive — for example, if you've spotted an offer that has expired or terms that appear to have changed — please say so in your subject line and we'll prioritise it.

What We Can Help With

Review accuracy: If you believe information in one of our reviews is out of date or incorrect, let us know. We fact-check our content regularly, but sweepstakes casino terms and availability change frequently.
Site feedback: Suggestions for improving how we present information, comparisons, or site navigation are always welcome.
Missing platforms: If there's a sweepstakes casino you think we should be covering, send us the name and we'll look into it for a future update.
Editorial questions: Questions about how we research and rank platforms, our methodology, or our editorial independence can be directed to the same address.
Partnership or press enquiries: Business-related correspondence is also handled via email. Please include relevant details so we can route it appropriately.

What We Can't Do

We are an independent comparison and review site, not a representative of any sweepstakes casino platform. We are not able to assist with account issues, redemption disputes, payment delays, or technical problems on any of the platforms we cover. For those matters, you'll need to contact the platform's own support team directly.

We're also not in a position to offer legal or tax advice. If you have questions about whether a specific sweepstakes casino is available in your state, or about tax obligations on redeemed prizes, we'd encourage you to check the operator's terms and consult the relevant official guidance.

Reader Experiences

If you've played at one of the platforms in our reviews — positive or negative — we want to know about it. First-hand accounts from readers help us assess whether our editorial ratings still reflect the current reality. We don't publish testimonials without verification, but reader feedback does inform how we weight factors like redemption speed, customer support, and offer transparency when we revisit a review.

You can read more about how we approach our research and what criteria we use on our About Us page.

Responsible Play

If you or someone you know is finding it difficult to manage their time or spending on sweepstakes casino platforms, we encourage you to visit our Responsible Gambling page for resources and guidance. We take this seriously, and that page lists organisations that offer free, confidential support.

Editorial Independence

Sweeps operates as an independent comparison site. We may earn commission when readers visit platforms through links on this site, but commercial relationships do not determine our rankings or editorial assessments. If you have questions about how that works, or want to flag a potential conflict of interest, our email address is the right place to send it. You can also review our Terms and Conditions for more detail on how the site operates.

We read every message we receive and appreciate you taking the time to get in touch.